PROGRAM REFUND POLICY

1. The Y reserves the right to change program times or locations. 
2. Programs lacking sufficient enrollment may be cancelled. Program participants may transfer to another program or receive a system credit or a refund. 
3. If you need to withdraw from a program before it begins, you must give at least three business days’ notice via email to the Program Director. Program credits after this time frame and refunds for full pay programs are not permitted unless there are extenuating circumstances. Credits and Refunds requested after the completion of a program session will not be honored.
4. If a program is cancelled for any unforeseen reason, a system credit will be issued to your account to be used at a later date, if the YMCA doesn’t schedule a make-up class.  If this occurs while the session is in progress, the system credit will be adjusted for the days/classes remaining.

SYSTEM CREDITS*

1. Any system credit (program or membership) will be forfeited to the YMCA after 1 year from date system credit is applied. 
2. The forfeited credit will be transferred to a donation to the YMCA’s Annual Campaign.  A letter will be sent out to the member/participant address on file, informing the member/participant that the tax deductible donation has been made.

*A system credit is defined as a payment that was made for a membership and/or program that was not used.  The unused payment is applied to the member/participants account to be used for another program or membership payment at a later date.

Inclement Weather Policy

Our YMCA provides essential services to more than 6,000 members. We make every effort to remain open during inclement weather and will only close under extenuating circumstances.

Program Operations

Session Programs
All session-based programs will continue as scheduled, including Swim Lessons, Gymnastics, Pickleball, and similar offerings.

GSRP – Free Preschool
GSRP will not be offered on inclement weather days. However, the YMCA will remain open and provide wrap-around care for an additional fee.

Group Exercise Classes
When Marquette Area Public Schools (MAPS) and/or Northern Michigan University (NMU) are closed due to inclement weather, all land and water group exercise classes scheduled before 12:00 PM will be cancelled.

Pedaling for Parkinson’s
Pedaling for Parkinson’s classes will be cancelled on days with inclement weather.

Youth Area Reservations
On days when MAPS is closed due to inclement weather or scheduled days off, all youth area reservations will be cancelled for the day. This includes Kids Gym, Basketball Gym, and any other youth reservations.
These spaces will be open for general public use, except for previously scheduled YMCA programs.

Field House Golf Bays & Batting Cages
Golf bays and batting cages will be unavailable on all MAPS no-school days, including weekends, snow days, and other school closures, until further notice.

Snow Day Camp
When MAPS is closed, the YMCA offers Snow Day Camp. Children must be preregistered before attending.
Learn more and register at: https://www.ymcamqt.org/programs/

Questions?

For questions or clarification, please contact the Front Desk at 906-227-9622 or visit our Facebook page or website for updates.